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August 4, 2026
Privacy Policy
Introduction
Welcome to Nuroir (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.
Information We Collect
We collect different types of information depending on how you interact with us.
Personal Data
- First and last name
- Email address
- Purchase history and order details
- Messages sent via contact forms or email
Usage Data
When you visit our website, our hosting provider (Vercel) automatically logs certain technical information as part of serving each request:
- IP address and approximate location
- Browser type, version, and device information
- Operating system information
We also use Vercel Web Analytics to understand which pages are visited and how. It identifies visitors using a one-day, non-persistent hash generated from the request rather than a cookie, stores only anonymized data, and cannot track you across days or other websites.
How We Use Your Data
We use the information we collect for the following purposes:
- To process and fulfill your orders and deliver digital products
- To send order confirmations, receipts, and product updates
- To respond to your inquiries and provide customer support
- To analyze website usage and improve user experience
- To prevent fraud and ensure the security of our platform
- To comply with applicable legal and tax obligations
- To send marketing emails, only if you have opted in
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Purchases & Payments
All product sales are processed through third-party platforms — Polar and Stripe — which act as the Merchant of Record (MOR).
That means:
- Stripe and Polar handle all payments, taxes, and invoicing
- We do not collect or store your billing details or card information
- These platforms may share limited information with us (such as your name and email address) so that we can deliver your product and provide support
Please refer to their respective privacy policies to understand how they handle your data:
- Stripe: https://stripe.com/legal
- Polar: polar.sh/legal/privacy
Placing Orders for Goods
By placing an order for goods through the Service, you warrant that you are legally capable of entering into binding contracts.
All digital products sold through Nuroir are delivered electronically. Once your payment is confirmed by the payment processor, you will receive access to your purchase via email or a download link.
No Refund Policy:
Because our products are digital goods delivered instantly upon purchase, all sales are final. We do not offer refunds unless the product is materially defective or misrepresented. If you experience an issue, please contact us — we’re happy to help.
Cookies & Tracking
We keep cookie use to the minimum required to run the website. Today that means one cookie:
| Cookie Type | Purpose |
|---|---|
| Essential (Cloudflare Turnstile) | Verifies you’re not a bot when submitting the contact or subscribe form. Required for those forms to work. |
Our contact and subscribe forms are protected by Cloudflare Turnstile, which may also process technical information about your device and browser in addition to the cookie above. See Cloudflare’s Turnstile Privacy Policy for details.
We also use Vercel Web Analytics (see Usage Data above) — it does not set a cookie, so it is not listed in the table above. Beyond Turnstile and Vercel Web Analytics, we do not use performance or marketing cookies. If that changes, we will update this section — and ask for your consent first, where required — before any new cookie is set.
Third-Party Services
We work with select third-party providers to operate our business. These providers may have access to limited personal data to perform their functions, and are required to handle it securely.
| Provider | Purpose |
|---|---|
| Stripe | Payment processing & product delivery |
| Polar | Payment processing & product delivery |
| Vercel | Website hosting, delivery & anonymized web analytics |
| Google Forms | Processes contact and subscribe form submissions |
| Cloudflare Turnstile | Spam & bot protection on contact and subscribe forms |
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
That means:
- Purchase records — retained for up to 7 years to comply with tax and accounting obligations
- Email marketing data — retained until you unsubscribe or withdraw consent
- Support communications — retained for 2 years after resolution
- Web analytics data — visible in our dashboard for up to 1 month; see Vercel’s own privacy policy for how long they retain it on their systems
When data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to correct inaccurate or incomplete information
- The right to deleteyour personal data (the “right to be forgotten”)
- The right to restrict or object to certain processing activities
- The right to data portability — receiving your data in a structured, machine-readable format
- The right to withdraw consent at any time for processing based on consent
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will update the “Last updated” date at the top of this page. If the changes are material, we may notify you by email or by posting a prominent notice on our website.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your information, please reach out:
We typically respond within 1–2 business days.